Last updated: April 2026

Terms of service

Terms of Service

OVERVIEW

This website is operated by Luxe Landscapes. Throughout the site, the terms “we”, “us”, and “our” refer to Luxe Landscapes.

Luxe Landscapes offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks

  • Changes made to conform and adapt to technical requirements of connecting networks or devices

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.

Any reliance on the material on this site is at your own risk.

This site may contain historical information. Historical information is provided for reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and Services are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.

We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website.

These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products and Services. However, we cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

All descriptions of products, Services, and pricing are subject to change at any time without notice.

We reserve the right to discontinue any product or Service at any time.

We do not warrant that the quality of any products, Services, information, or other material purchased by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may limit or cancel quantities purchased per person, household, or order.

These restrictions may include orders placed under the same customer account, the same credit card, and/or the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate account information for all purchases made through our store.

For more details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.

Any use of optional tools offered through the site is entirely at your own risk and discretion.

Future features and Services added to the website shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and Services available through our Service may include materials from third-parties.

Third-party links may direct you to websites not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and we accept no liability for any third-party materials, products, or Services.

Please review third-party policies carefully before engaging in any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, or other materials to us, you agree that we may use them without restriction.

We are under no obligation to:

  • Maintain comments in confidence

  • Pay compensation for comments

  • Respond to comments

You agree that your comments will not violate any rights of third-parties or contain unlawful, abusive, or obscene material.

You are solely responsible for the comments you make and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions.

We reserve the right to correct any errors and update information at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To harass or discriminate

  • To submit false information

  • To upload malicious code or viruses

  • To collect personal information of others

  • To spam, phish, crawl, scrape, or interfere with security features

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free.

Your use of the Service is at your sole risk.

All products and Services are provided “as is” and “as available” without warranties of any kind.

In no case shall Luxe Landscapes or its affiliates be liable for any injury, loss, damages, or claims arising from your use of the Service or products purchased through the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Luxe Landscapes and its affiliates, employees, contractors, and Service providers from any claim arising from your breach of these Terms of Service.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms of Service remain effective unless terminated by either you or us.

We may terminate this agreement at any time if we believe you have violated any provision of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and us and govern your use of the Service.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms of Service by posting changes to our website.

Your continued use of the website following any updates constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

info@luxelandscapes.co.uk